a family checking in
Frequently Asked Questions

Frequently Asked Questions

What time is check-in and check-out?

Please note our check-in time is 3:00pm and check-out time is 11:00am.

If you'd like to arrange a late checkout and extend your stay a little longer, please visit www.seagatedelray.com/late-check-out

What is the hotel’s policy on pets?

The Seagate is a pet-friendly hotel in Delray Beach. We welcome dogs and service animals under 20 pounds with a $100 non-refundable pet deposit and a $25 per-day cleaning fee. Maximum of two dogs. No dog can be left unattended. Any aggressive act/behavior toward an employee or a guest by a dog will result in your pet having to be removed from the facility. All dogs must be kept on a leash at all times. Dogs are not permitted at the Beach Club, Country Club, or in Seagate vehicles. 

Do you offer parking on-site?

Overnight valet parking is available for $40 per night, per vehicle. Vehicles under 6’10” may be parked in The Seagate parking garage. Our on-site garage does not accommodate trailers. Vehicles that exceed the height restriction may be parked within a half-mile of The Seagate hotel at the owner's expense. Contact The Seagate’s Concierge at (561) 665-4990 to arrange nearby parking.

What's included in the resort fee?

The Resort Fee covers access to our on-site and off-site facilities and amenities including 2 swimming pools, 2 fitness centers, private beach club with beach chairs and umbrellas, country club and practice facilities, business center, and a $40 Seagate Spa Credit on Select Treatments. 

Guests of the Seagate Hotel enjoy access to the following:

Private Beach Club
• Private Beach Access with Cocktail Service • Towel, Lounge and Umbrella Service • Oceanview Indoor/Outdoor Dining • Saltwater Swimming Pool and Poolside Bar • Delray Beach Water Sports Rentals

Complimentary Transportation
• Within 3 Miles of Hotel

Country Club Access
• 18-Hole Championship Golf Course • Fully Outfitted Driving Range and Putting Green • Tennis and Pickleball Courts • Golf Course View Indoor/Outdoor Dining

Hotel Amenities:
• Full Service Spa with Whirpool and Steam Room • 24/hr Fitness Center • Coastal Fresh Dining at Atlantic Grille & Bar • Coffee, Pastries, and Grab & Go Items at Etc. Café • Outdoor Pool with Food and Beverage Service • Aqua Retail Boutique and Curated Gifts

Can I invite guests to The Seagate Beach Club?

Access to The Seagate Beach Club is for members and registered hotel guests only.

What is the dress code at The Seagate Country Club?

The dress code at the Seagate Country Club’s golf course is collared shirts, tucked in, no cargo shorts. Everyone on the course is expected to dress in a neat and appropriate manner. Sloppy or untidy attire is not permitted.

What is the hotel’s cancellation policy?

Cancelations must be made:
• 7 days prior to arrival for guests arriving January to April
• 72 hours prior to arrival for guests arriving May to October
• 7 days prior to arrival for guests arriving November and December

No show or late cancel will be charged a one night’s room and tax penalty to the credit card used to book the reservation. 

How can I change or cancel reservations made on a third-party travel site?

To request changes, cancellations, or refunds for reservations made through any travel website other than SeagateDelray.com, you must contact the travel website directly. The Seagate Hotel is not responsible for, nor can it make edits, to reservations booked through parties other than SeagateDelray.com.