sun loungers around a pool with sea in the background
Our Seagate Safe Commitment

Our Seagate Safe Commitment

The health and safety of our guests and staff have always been vitally important to us, but never more so than now. We’re doing everything possible to make certain that all our properties are safe, sanitary, and germ-free. The management team has collaborated with Ecolab to launch a comprehensive new property-wide initiative called SeagateSafe to enact certain hygienic measures and procedural updates to ensure a clean environment for all.

Seagate Safe represents our substantial commitment to protecting guests, staff members, and the surrounding community by implementing a broad range of safety precautions. From masks provided to guests and staff members to on-site social distancing measures, Seagate Safe is our way of taking exceptionally good care of you, especially during this time. So you can relax and enjoy your stay in a Seagate Safe environment.

Learn more about our Seagate Safe commitment:

Property Safety Upgrades
To ensure that The Seagate provides a safe and hygienic environment, prior to reopening, the building underwent a full disinfection and sanitization process, and each AC filter on the premises was changed. New electrostatic sprayers with hospitality-grade disinfectant will be used in each guest room upon departure.

Lobby & Public Spaces
Social distancing floor markers are present at the front desk and dining venues. To facilitate social distancing while on the property, dining tables are properly spaced at all indoor and outdoor venues. Hand sanitizer dispensers are located strategically around the hotel in high-volume traffic guest areas and back-of-house staff quarters, accompanied by signage throughout the property explaining proper hand-washing etiquette. We have additional housekeeping attendants to keep public spaces disinfected and have installed temporary plexiglass shields at our front desk and host stations.

All food and beverage employees have been trained on the “Serve Safe” curriculum. In dining areas, menus and condiments will be single-use and silverware will be rolled for sanitation reasons. Tables and chairs will be disinfected after each use, and cash transactions will be limited. All vendors must follow CDC procedures.

Guest Rooms
To ensure our highest Seagate Safe sanitation and cleanliness standards, the number of rooms each housekeeper cleans on a daily basis has been reduced. To reduce potential airborne contaminants, individual guest room linens will be bagged inside the room, sealed, and transported to dirty linen bins. All shared items have been removed from rooms, including pens and magazines. Returned guest key cards will be thoroughly disinfected before reuse.

New Guest Procedures
Guests will be required to wear face masks in public areas within the hotel, except while at dining tables or outdoors. We will provide guests with a mask at check-in if needed.

New Employee Procedures
Employees will be required to arrive at staggered times to maximize social distancing, wear masks and gloves while in the workplace, wash hands for a minimum of 20 seconds before putting on new gloves and masks, and change gloves frequently after handling guests’ items or service materials.

We’re honored to keep you Seagate Safe so you can enjoy your vacation with no worries.

Please reach out to a member of the hotel team with any questions about our policies. You can visit our Beach Club and Country Club websites for further details on available activities and their respective Seagate Safe practices.